Security and data protection

We want to be transparent about how we handle your data. In this brief overview, we'll provide key insights into our approach. For more details, check the complete Privacy Policy.

In our commitment to ensuring your privacy, we adhere to the following principles:

• Data Collection: We collect only the information necessary for providing our services.
• Data Security: Your data is securely stored and protected.
• Data Sharing: We do not sell your data to third parties.
• Cookies: We use cookies to enhance your experience. Learn more in the full policy.
• Your Rights: You have the right to control your data and its usage.

The iLovePDF Security Policy focuses on preventing, detecting, and responding to security incidents to safeguard confidential data and ensure uninterrupted service. It applies to all individuals interacting with iLovePDF services. For more details, see the complete Security Policy Overview.

Key Responsibilities

Responsibilities include resource allocation by executive management, policy oversight by the Security Committee, adherence to security measures, and reporting incidents by employees and authorized users.

Key Security Measures

Critical security measures encompass access control, security training, regular system updates, and essential risk mitigation strategies. Additionally, iLovePDF emphasizes data encryption, security audits, and a robust Continuous Improvement Plan to maintain information security and resilience.

We manage and protect information security with a Continuous Improvement Plan. We regularly review our policies to ensure their effectiveness and relevance in a changing landscape. Additionally, we actively seek opportunities for improvement in our information security processes. This commitment allows us to stay ahead of emerging threats and continuously enhance our safeguards for user data.

Data encryption is a fundamental pillar of our product security. We implement robust encryption protocols, including the use of the HTTPS (Hypertext Transfer Protocol Secure) protocol, to protect your data, both in transit and at rest. This stringent encryption guarantees the confidentiality and integrity of your data, offering peace of mind when using our services.

Additionally, we employ end-to-end encryption to ensure the highest level of security for your data from the moment you upload it until it's processed and delivered back to you.

Respecting your privacy and adhering to applicable regulations are core principles of our data retention and removal policies. At iLovePDF, all files processed within our platform are automatically and permanently deleted within two hours of being processed. We also provide users with the option to manually delete files from the download screen, giving you even more control over your data's lifecycle. For transparency, it's important to note that we retain signed documents for a maximum of 5 years in compliance with legal requirements.

At iLovePDF, we prioritize user protection. As part of our commitment to enhancing security, we offer Two-Factor Authentication (2FA). With 2FA, your account is fortified with an additional layer of security, ensuring that only authorized users can access it. Your data remains protected, and your user experience is more secure than ever.

For seamless and secure transactions, iLovePDF is powered by Stripe, a renowned and trusted payment gateway. Stripe offers top-tier security for your payment information and is certified as a PCI Level 1 Service Provider.

We do not collect any payment information and are therefore not subject to PCI obligations.